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TRT1602-26-EX10

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The income statement of a tourism business …

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Performance management, reward management and well-designed team

building are some of the tasks of the human resources department in a tourism

business.

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resource management involves the employment of people as well as their training

and compensation (where required), and developing policies and strategies to

manage and retain staff.

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Select the skill that a manager does not need to have:

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In

a SWOT analysis, focusing on the opportunities and threats gives a manager

insight into the

environment.

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Pieter and Sanet are on a tour in Brazil. Their

guide arranges the transport and assist the guests with checking into the

chosen hotels. He also plans the excursions the group chooses to do but does

not always accompany them. This is therefore a/an

tour.

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To book a holiday through Booking.com you cannot

visit a shop or office. This is because Booking.com is an

travel agency.

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After realising that they needed a system that sold more than flights,

the airline industry upgraded the global distribution system (GDS) into the

more comprehensive computer reservation system (CRS).

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Which of the statements

below is

untrue regarding travel agencies?

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An agent (online or

in-person) who connects supply (a principal’s offerings) and demand (the

tourists) by selling tourism offerings to tourists is an

.

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