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Course 832

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Types of Hotel

There are many types of hotel, big and small. Big hotels, which are part of a 'group', offer guests a standard that does not vary from one location to another. Hotels can be awarded 'Stars' if their facilities match the Tourist Boards specifications. The more stars, the higher the standards. There is also a 'Red Star' accolade awarded for excellent cuisine.

People expect rooms with ensuite facilities. There is also a choice of single, double or family rooms to book. Hotels in large busy cities often have triple glazed windows to help reduce the noise of passing traffic.

When you stay in a hotel, the facilities are reflected in the price of the accommodation. Many establishments have swimming pools, squash courts, health clubs, gymnasiums and indoor play areas for young family members. Some of these activities can be used by non-residents, providing they pay the subscription fee. There are hotels with golf courses in their grounds. Some have lakes that are offered to guests who wish to fish or take out a boat to fill their leisure time.

A good hotel with pleasant helpful staff contributes to making a holiday enjoyable and encourages return visits. Christmas cards are sent to regular guests from the hotel management. A varied choice of fresh food beautifully presented in a dining area with lovely views, all add to the holiday experience.

If the guests do not wish to dine in the restaurant, room service is an alternative. A menu is supplied in the room from which guests can order. When the food is ready, a member of staff will bring it to the room. If the guests have to leave early in the morning before the dining room is serving breakfast, an order can be placed the night before leaving and breakfast will be delivered to the room at the desired time. There is always a list of the restaurant opening times in the room.

Most hotels ask their guests to vacate their rooms by 10 o'clock on the day of their departure. This is so the staff have enough time to clean the room, make up the bed and generally tidy the area, before the next occupants arrive. New visitors to a hotel do not usually have access to their room until after mid-day.

1) Why are hotels awarded stars?

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Read the following conversation and decide which option (A-D) from each question should be used to fill in the blanks

Situation: Jane talks to the hotel receptionist.

Jane: Hello. Can you help me? __________[1]__________.

Receptionist: Certainly, I'll try.

Jane: I'm Jane Major and my room number is 822.

Receptionist: Yes I remember you checking in just a short time ago.

Jane: _________[2]__________, however it overlooks Oxford Street.

Receptionist: Yes a lot of our rooms overlook the street.

Jane: Even with the double-glazed windows closed, _________[3]_________.

Receptionist: The traffic is non-stop day and night unfortunately.

Jane: Would it be possible to have a room in a quieter location?

Receptionist: All the rooms at the back of the building are fully occupied but _________[4]_________.

Jane: That will be better. I should be able to _________[5]_________. Thank you.

5) Which option is the best to fill in the fifth blank?

View this question

Read the following conversation and decide which option (A-D) from each question should be used to fill in the blanks

Situation: Jane talks to the hotel receptionist.

Jane: Hello. Can you help me? __________[1]__________.

Receptionist: Certainly, I'll try.

Jane: I'm Jane Major and my room number is 822.

Receptionist: Yes I remember you checking in just a short time ago.

Jane: _________[2]__________, however it overlooks Oxford Street.

Receptionist: Yes a lot of our rooms overlook the street.

Jane: Even with the double-glazed windows closed, _________[3]_________.

Receptionist: The traffic is non-stop day and night unfortunately.

Jane: Would it be possible to have a room in a quieter location?

Receptionist: All the rooms at the back of the building are fully occupied but _________[4]_________.

Jane: That will be better. I should be able to _________[5]_________. Thank you.

4) Which option is the best to fill in the fourth blank?

View this question

Read the following conversation and decide which option (A-D) from each question should be used to fill in the blanks

Situation: Jane talks to the hotel receptionist.

Jane: Hello. Can you help me? __________[1]__________.

Receptionist: Certainly, I'll try.

Jane: I'm Jane Major and my room number is 822.

Receptionist: Yes I remember you checking in just a short time ago.

Jane: _________[2]__________, however it overlooks Oxford Street.

Receptionist: Yes a lot of our rooms overlook the street.

Jane: Even with the double-glazed windows closed, _________[3]_________.

Receptionist: The traffic is non-stop day and night unfortunately.

Jane: Would it be possible to have a room in a quieter location?

Receptionist: All the rooms at the back of the building are fully occupied but _________[4]_________.

Jane: That will be better. I should be able to _________[5]_________. Thank you.

3) Which option is the best to fill in the third blank?

View this question

Read the following conversation and decide which option (A-D) from each question should be used to fill in the blanks

Situation: Jane talks to the hotel receptionist.

Jane: Hello. Can you help me? __________[1]__________.

Receptionist: Certainly, I'll try.

Jane: I'm Jane Major and my room number is 822.

Receptionist: Yes I remember you checking in just a short time ago.

Jane: _________[2]__________, however it overlooks Oxford Street.

Receptionist: Yes a lot of our rooms overlook the street.

Jane: Even with the double-glazed windows closed, _________[3]_________.

Receptionist: The traffic is non-stop day and night unfortunately.

Jane: Would it be possible to have a room in a quieter location?

Receptionist: All the rooms at the back of the building are fully occupied but _________[4]_________.

Jane: That will be better. I should be able to _________[5]_________. Thank you.

2) Which option is the best to fill in the second blank?

View this question

Read the following conversation and decide which option (A-D) from each question should be used to fill in the blanks

Situation: Jane talks to the hotel receptionist.

Jane: Hello. Can you help me? __________[1]__________.

Receptionist: Certainly, I'll try.

Jane: I'm Jane Major and my room number is 822.

Receptionist: Yes I remember you checking in just a short time ago.

Jane: _________[2]__________, however it overlooks Oxford Street.

Receptionist: Yes a lot of our rooms overlook the street.

Jane: Even with the double-glazed windows closed, _________[3]_________.

Receptionist: The traffic is non-stop day and night unfortunately.

Jane: Would it be possible to have a room in a quieter location?

Receptionist: All the rooms at the back of the building are fully occupied but _________[4]_________.

Jane: That will be better. I should be able to _________[5]_________. Thank you.

1) Which option is the best to fill in the first blank?

View this question

Fill in the blanks in the following conversation with the best option (A-D) in each question:

Situation: Jack and Andrew talk about London versus New York City

Andrew: Will you go back to the US after you graduate?

Jack: I don’t know yet. I want to pursue an academic career and there are many more universities here in London than in New York.

Andrew: Really?

Jack: And more museums! You know I like visiting museums on the weekend.

Andrew: London is also __________(1)__________ with the bike sharing system.

Jack: That’s right.

Andrew: Isn’t there something that you like from New York?

Jack: Um…, I like the seaside beach. The public transport is also cheaper than in London. The society is also more diverse.

Andrew: What about __________(2)__________?

Jack: Well, I’ve read somewhere that New York has a higher average salary but the quality of living ranks below London. That means London is better in terms of __________(3)__________.

Andrew: I think that’s because London has more universities and __________(4)__________.

Jack: Yeah, but __________(5)__________ is more expensive.

Andrew: You know what I like most from London? The green space! This city has 8 royal parks and about 8 million trees! I’m proud to be a Londoner!

5) Which option is the best to fill in the fifth blank?

View this question

Fill in the blanks in the following conversation with the best option (A-D) in each question:

Situation: Jack and Andrew talk about London versus New York City

Andrew: Will you go back to the US after you graduate?

Jack: I don’t know yet. I want to pursue an academic career and there are many more universities here in London than in New York.

Andrew: Really?

Jack: And more museums! You know I like visiting museums on the weekend.

Andrew: London is also __________(1)__________ with the bike sharing system.

Jack: That’s right.

Andrew: Isn’t there something that you like from New York?

Jack: Um…, I like the seaside beach. The public transport is also cheaper than in London. The society is also more diverse.

Andrew: What about __________(2)__________?

Jack: Well, I’ve read somewhere that New York has a higher average salary but the quality of living ranks below London. That means London is better in terms of __________(3)__________.

Andrew: I think that’s because London has more universities and __________(4)__________.

Jack: Yeah, but __________(5)__________ is more expensive.

Andrew: You know what I like most from London? The green space! This city has 8 royal parks and about 8 million trees! I’m proud to be a Londoner!

4) Which option is the best to fill in the fourth blank?

View this question

Fill in the blanks in the following conversation with the best option (A-D) in each question:

Situation: Jack and Andrew talk about London versus New York City

Andrew: Will you go back to the US after you graduate?

Jack: I don’t know yet. I want to pursue an academic career and there are many more universities here in London than in New York.

Andrew: Really?

Jack: And more museums! You know I like visiting museums on the weekend.

Andrew: London is also __________(1)__________ with the bike sharing system.

Jack: That’s right.

Andrew: Isn’t there something that you like from New York?

Jack: Um…, I like the seaside beach. The public transport is also cheaper than in London. The society is also more diverse.

Andrew: What about __________(2)__________?

Jack: Well, I’ve read somewhere that New York has a higher average salary but the quality of living ranks below London. That means London is better in terms of __________(3)__________.

Andrew: I think that’s because London has more universities and __________(4)__________.

Jack: Yeah, but __________(5)__________ is more expensive.

Andrew: You know what I like most from London? The green space! This city has 8 royal parks and about 8 million trees! I’m proud to be a Londoner!

3) Which option is the best to fill in the third blank?

View this question

Fill in the blanks in the following conversation with the best option (A-D) in each question:

Situation: Jack and Andrew talk about London versus New York City

Andrew: Will you go back to the US after you graduate?

Jack: I don’t know yet. I want to pursue an academic career and there are many more universities here in London than in New York.

Andrew: Really?

Jack: And more museums! You know I like visiting museums on the weekend.

Andrew: London is also __________(1)__________ with the bike sharing system.

Jack: That’s right.

Andrew: Isn’t there something that you like from New York?

Jack: Um…, I like the seaside beach. The public transport is also cheaper than in London. The society is also more diverse.

Andrew: What about __________(2)__________?

Jack: Well, I’ve read somewhere that New York has a higher average salary but the quality of living ranks below London. That means London is better in terms of __________(3)__________.

Andrew: I think that’s because London has more universities and __________(4)__________.

Jack: Yeah, but __________(5)__________ is more expensive.

Andrew: You know what I like most from London? The green space! This city has 8 royal parks and about 8 million trees! I’m proud to be a Londoner!

2) Which option is the best to fill in the second blank?

View this question

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