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EI101:Leadership and Emotional Intelligence-2024 Second Section 2

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smarts improve a person’s ability to deal with day-to-day situations. 

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Emotional

intelligence helps when negotiating. 

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Emotional

intelligence is a skill we can learn. 

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Emotional intelligence is

only necessary at work.

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Reciprocity means that if

you do something for someone, they must do something for you in return.

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