SI07-001-G Information systems management S07 EN 25/26 Course Materials & Test Answers | moodle.essca.fr

"Vendor lock-in" is a risk of outsourcing. What does it refer to ?

A situation when the customer has a very close relationship with the vendor so the customer does not want to change vendor.

A situation where the vendor-customer contract makes it very difficult to break it.

A situation where the cost of switching to a different vendor is very low so the customer can switch easily to another vendor.

A situation where the cost of switching to a different vendor is so high that the customer is essentially stuck with the original vendor.

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