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GBU100 Business Communications - 2026 Semester 2

GBU100 Business Communications - 2026 Semester 2

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What is the main purpose of taking notes during research?

To avoid using bibliographic information in academic assignments

To collect unrelated information without analysing its relevance

To replace reading with brief copied quotations from sources

To organise ideas, record information, and support critical thinking

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27. Slides should:

Be clear and concise

Be unstructured

Have no visuals

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How does a rebuttal function in a formal debate?

It responds to opposing arguments by challenging reasoning, evidence, or implications

It replaces evidence with emotion so the audience ignores the main issue

It introduces unrelated personal stories to avoid engaging with the opposing team

It repeats the opening statement without considering what the opposition argued

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26. Graphs are used to:

Confuse readers

Present data visually

Reduce information

Replace writing

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A student has limited paid work experience but wants to apply for an entry-level role. What is the best strategy?

Avoid applying for roles until several years of paid experience are gained

Claim advanced work experience that has not actually been completed

Highlight transferable skills from study, volunteering, projects, and relevant life experience

Leave the resume mostly blank because unpaid experience should never be included

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How does conciseness affect business communication?

It prevents readers from understanding the writer’s purpose and key message

It improves efficiency by removing unnecessary words while keeping the message complete

It increases professionalism by making every sentence longer and more technical

It reduces meaning by removing essential evidence and important supporting detail

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A business wants to use social media to promote services but is concerned about client information. What should it prioritise?

Privacy awareness and careful control of what information is shared online

Sharing confidential examples because online communication cannot be traced

Ignoring privacy because marketing success is unrelated to ethical communication

Posting all client details publicly because social media content is always free

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How can taking research notes improve academic writing quality?

It replaces the need for planning, referencing, and academic paragraph structure

It helps students organise evidence, record responses, and connect ideas critically

It allows students to avoid reading sources and rely only on assignment questions

It encourages students to copy source language without understanding the argument

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13. The writing process includes:

Planning, drafting, revising

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A presenter notices they are reading every word from the slides and losing audience attention. What should they do?

Speak faster so the audience has less time to notice the delivery problem

Add more text to each slide so the audience can read instead of listening

Turn away from the audience because reading accurately is more important

Use brief prompts, face the audience, and explain key points in their own words

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