Inflexible work schedules and long commuting time to work may cause stress in the employee's family relationships.

Organisational commitment refers to an employee's contractual obligation to provide a minimum amount of time and effort to the organisation in return for a fair day's pay from the organisation.

Beliefs represent our perceptions about the attitude object.

The individual's energy level and ability to cope with stress decrease at the beginning of the general adaptation syndrome.

Emotional dissonance occurs when we use our emotional intelligence on others but other people do not use their emotional intelligence on us.

Attitudes are fleeting physiological experiences we have in response to an attitude object.

Financial incentives to stay with the organisation (i.e. golden handcuffs) usually reduce continuance commitment.

Employees are more likely to quit their jobs and be absent from work if they are dissatisfied with their jobs.

Cognitive dissonance will be greater when the dissonant behaviour is known to everyone, was voluntary and is not easy to change.

Resilience is the capability of individuals to cope successfully in the face of significant change, adversity or risk.