It’s expensive

It can damage

relationships

It’s slow

It’s confidential

Informal phone call

Mediation

Arbitration

Negotiation

Unpaid progress claims

Leasehold agreements

Zoning disputes

Mortgage defaults

Emotional distress

Property boundaries

only

Media coverage

Technical issues requiring specialist knowledge

Variations and payment disputes

Verbal compliments

Contractor generosity

Too much paperwork

To facilitate discussion and help parties find common

ground

To advise one party

To issue binding

rulings

To enforce the

contract

It involves a jury

It is slower

It’s less

confidential

It’s faster, cheaper, and preserves relationships

Litigation

Mediation

Arbitration

Informal Negotiation

To threaten legal

action

To commence a

variation

To give the contractor a chance to respond to a breach

allegation

To start arbitration

Fixed fee for service

A court order to

terminate a contract

As much as is deserved

The work was

guaranteed