The willingness of _________ is defined as the willingness to be vulnerable to an authority based on positive expectations about an authority's actions.

An organizations _________________ reflects the prominence of its brand in the minds of the consuming public and the products perceived quality.

The perceived fairness of an authority's decision is referred to as ________________, when employees perceive high levels, they believe decisions are fair.

When your trust is rooted in a rational assessment of authority, __________________, validates their trustworthiness. 

Trust is rooted in three kinds of factors, where ________________________means your personality traits include general propensity to trust others.

Your feelings toward the authority that go beyond any rational assessment, ______________________ means that your trust is dependent upon these feelings.

The results of job analysis help an organization to identify ____________, specifications, and performance standards.

The degree to which an employee believes their work role is meaningful, feels competent, has ______________ and sees an impact from their work.

An organization’s overall effectiveness and success depends on the __________________  of the employees it hires. 

Judging things in error, or _______________, is based on a reference that is near to a person physically.

Having a tendency to judge the same probability of an unlikely event is referred to as ____________________, as the probability is presented in the form of a smaller, rather than larger numbers.

The tendency to rely too heavily on one trait, or ________________ information when making decisions, even when the information might be unreliable or irrelevant.

Strains referred to as ______________, result from stressors that include depression, anxiety, anger, hostility, etc.

The stress process that results in __________________, are patterns of negative behaviors associated with other strains, such as being overly critical.

Stressors that occur in at least four systems of the body, ______________ strains, can reduce the effectiveness of the body's immune system.

Rather than building competence, ___________________________ focuses on demonstrating one's competencies, so others see them in a favorable way.

Those with a __________________________________, focus on demonstrating their competence so that others will not think poorly of them.

Some people have what is referred to as ____________________where building competence is deemed more important than demonstrating competence.

A contemporary synonym, _______________ is where there exists, more or less the high levels of intensity and persistence in work effort.

The cognitive process, known as ____________________, is that where employees go through making choices among different voluntary responses.

Formally, _____________ is defined as a set of energetic forces that originate both within and outside an employee.

Known as the _________________________, there are four specific consequences used by organizations to modify behavior in employees.

Methods of reinforcement, ______________________ induces desirable, or reduces undesirable behaviors by employees, we learn by observing the link between voluntary behaviors and consequences that follow. 

This occurs when a positive outcome follows a desired behavior, ___________________ probably one of the most common types of reinforcement.

The ____________________ are stressful demands that people tend to perceive as opportunities for learning, growth and achievement.

These kinds of stressors are called _________________, or stressful demands that people tend to perceive as hindering their progress towards goals.

The lack of information about what needs to be done in a role is known as ___________________, as there is unpredictability regarding the consequences of performance in that role.

Does this person tend to act differently, is there ____________________. In other words, is your co-worker responsible when it comes to personal appointments, not just work appointments?

If __________________ exists, does this person always do this when performing this task? Has your co-worker arrived late for work before?

Ask for ______________, did others act the same way under similar circumstances? Did others arrive late on the same day?