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LRM1501-25-S1

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Should the employee or the employer refer a dispute outside the organisation, indicate external dispute resolution structures that should be followed in a systematic way in terms of the LRA.
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John feels that he is unfairly treated by his employer because he is not given the opportunity to attend training to improve his skills and knowledge in the workplace. This is affecting his ability to perform. He is unable to effectively operate the new advanced production machine because he lacks the knowledge and skills to operate the machine. Should the labour matter between John and his employer not be resolved, a dispute of __________ will be declared.
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A soap factory introduced a new fragrance that contains a chemical that is toxic to inhale. Employees lodged a complaint about this matter to the Department of Health. This situation represents a dispute of __________ .
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A/an __________ is a trade union security agreement where the employer hires union and non-union workers. Employees are not forced to join a trade union to remain employed. However, employees who are not members of a trade union must pay a fee to cover the cost of collective bargaining.
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A __________ is a verbal interactive process involving two or more parties who are seeking, as far as possible, to reach an agreement in a joint effort regarding a problem or conflict of interest between them.
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A/The __________ is a voluntary organisation that facilitates negotiations regarding labour matters between employees and their trade unions and employers in a specific sector or industry.
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__________ between trade union representatives and management regarding salary and wage increase is/are mostly influenced by external environmental factors.
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A/An __________ agreement compels all employees in the bargaining unit to become members of the majority union.
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A collective body formed by and for workers that represents and serves the interests of its members and the working class is known as a/the __________ .
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Organisations should have policies and procedures to ________ .
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