Failing to exercise what is legally

considered to be reasonable care.

A low-cost scheduled travel package based

on minimising operator service and costs, which are passed to the consumer as a

low price.

a tourist attraction that has not been

made or created by people

a rate usually slightly lower than the wholesale

rate, applicable to groups when components are specifically mentioned in a tour

brochure. The rate is marked up by wholesale sellers to cover tour costs.

Non-profit organisations are those which

are driven by non-financial organisational objectives, i.e. other than for

profit or shareholder return.

A site-visit by a quality systems member

to verify material submitted during the accreditation application.

A deliberate arrangement of people to

achieve a particular purpose

pre-arranged combination of elements such as air, hotel, sightseeing,

and social events put together and sold at an all-inclusive price

the percentage of available rooms occupied

for a given period. It is computed by dividing the number of rooms occupied for

a period by the number of rooms available for the same period.

an arrangement, route, or fare, authorized

in a tariff, granting the traveling public the privilege of purchasing

round-trip transportation from the point of origin to one destination, at which

another form of transportation is used to reach a second destination, where a

passenger resumes the initial form of transportation to return to the point of

origin.

Used for airline travel

mainly

a combination of several travel components provided by different

suppliers, which are sold to the consumer as a single product at a single price

A procedure to establish if a tourism business meets certain standards

of management and operation.

an independent guide who comes aboard a motorcoach to give an informed

overview of the city or attraction to be toured