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ІНОЗЕМНА МОВА (за професійним спрямуванням) ( І курс, спец.6.071.010, англ. мова) Людмила МИХАЙЛОВА
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9 So, we are developing surveys on our customer base to send it to customers.
. 7 Great service can fix any negative experience.
6 That is why it is important to rectify problems and apologize with mistakes.
. 5 They also provide free word-of-mouth advertising
4 Happy customers often returns.
3 As our founder always said, “satisfaction breed loyalty
2 And good customer service is a key to customer happiness.
1 Our success depends of customer relations.
4. In a big company, helping people along a successful career path is part of HR staff responsibility.