a hoax

phishing

spear fishing

social engineering

primary by internal hackers, mostly employees

from point-of-sale (POS) systems

through employee extortion

online

keystroke logger

downloader

rootkit

Trojan horse

A program that gives an attacker remote control of your computer

A generic name for any "evil software"

A piece of code executed by a virus or a worm

Malicious software that blocks access to a system or data until money is paid to the attacker

personally identifiable information

cash and credit card numbers

access to systems

personal and business addresses

1 million

100,000

2.2 billion

compromise

countermeasure

data breach

safeguard

private citizens

state, regional, and local governments

multinational corporations

national governments

 confidentiality, information, and availability

 confidentiality, integrity, and authentication

 confidentiality, information, and authorization

 confidentiality, integrity, and availability