a) ERP

b) CRM

c) SCM

d) HRMS

a) ERP systems are difficult to implement.

b) ERP systems can be customized to meet specific business needs.

c) ERP systems are only for manufacturing industries.

d) ERP systems are too expensive for small businesses.

a) Scalability

b) Automation of repetitive tasks

c) Isolated department-specific functionality

d) Data integration across departments

a) Profit-oriented only

b) Operates in isolation

c) Focuses on specific goals and objectives

d) Does not interact with the external environment