A patient visits the pharmacy and requests a refill for a

prescription drug that is controlled and can only be refilled with a new

prescription from the doctor. The patient insists that they will bring the

prescription later and needs the medication urgently. The pharmacist refuses to

dispense the medication without a valid prescription. Which principle of ethics is the pharmacist upholding?

A pharmacy intern is assigned to counsel a patient on their

medication. The intern notices that the patient speaks a different language and

struggles to understand. The intern takes extra time to find an interpreter and

explain the medication regimen clearly.