Which
of the following activities is not a direct responsibility of operations management?

Question

Answer

Determining the exact mix
of products and services that the customers want

Answer

Designing the operation's
products, services and processes as effective as possible

Answer

Ensure that the balance of
supply and customer demand is satisfied

Answer

Planning and controlling
the operations within the organisation as efficient as possible

Answer

Developing an operations
strategy for the operations within the organisation

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