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Bidvest International Logistics (BIL), which provides an end-to-end supply-chain solution across a number of different industries, including essential services in the retail, healthcare and perishables sectors, noticed that some clients increased stock levels in preparation for future supply constraints, while volumes for clients providing non-essential services lessened during the Covid-19 pandemic. It is expected that the diversification of supply chains will be the new normal and that companies will be sourcing products from numerous suppliers instead of one or two suppliers. The decision to select more than one supplier for a specific product through supplier alliances and supplier development, will occur at which level of purchasing and supply planning?