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An industrial washing station features a single bay (1 server). Vehicles arrive ...

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An industrial washing station features a single bay (1 server). Vehicles arrive randomly following a Poisson distribution at a rate of 1 vehicle every 4 minutes. The washing bay takes exactly 5 minutes to process a vehicle (exponentially distributed).

A floor supervisor argues that because the wash takes only 5 minutes, the queue will naturally stabilize. According to queueing theory, what is the exact state of this system, and what is the minimum number of parallel servers (

m) required to make the system viable?

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