Which of the following statements are correct?

a) 

The goal of financial benchmarking is to perform financial analysis and

compare the results in an effort to assess overall competitiveness.

b) 

In benchmarking, it is important to understand only the target firm’s

key business factors.

c) 

Business process benchmarking is based on the concept of 5w2h. It is

labelled as such because a business process benchmarking project should result

in the answers to seven questions: who, what, when, where, why, how and how

much.

d) 

Benchmarking comprises 10 steps. Recalibrating the benchmark is one of

the steps, which means that benchmarking is a once-off process in the best

firms.