How should Unilever Ivory Coast handle small-scale suppliers providing niche palm-oil inputs that are vital, but not easily replaceable?

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Answer

Treat suppliers as leverage suppliers and require competitive quotations for every shipment.

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Engage suppliers as strategic suppliers with joint research and investment in process innovation.

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View suppliers as routine suppliers and streamline vital transactions for efficient reporting.

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Manage suppliers as bottleneck suppliers with shared risk plans and capability-building support.

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