Logistics Department,

1045 Ohio Ave,

Richmond, CA 95806, United States

30 July, 2018

b) Faithfully yours,

William Nye,

Head of Logistics Department.

c) Illinois State University

110 N University St.,

Normal, IL 51762, United States

d) We have received your order dated July 15, 2018 for laboratory equipment, the list is attached to the letter. We hereby inform you that we are unable to deliver the equipment due to shipping problems. If you can longer wait for the dispatch of the instruments, then we will give you a refund.

We apologize for the delay.

e) Dear Sirs,