The conditions within a client that allow the client to work on his or her problems (conditions such as insight, identification of feelings, problem-solving skills, and immediacy).

 The various personal characteristics or behaviours that the counsellor or therapist brings to, and incorporates into, the helping relationship (such as congruence, genuineness, concreteness, and warmth).

  The conditions necessary to promote client change (such as exploration of issues, client motivation, instillation of hope, and empathic understanding).

     The conditions within a counselling office necessary for a client's comfort, such as comfortable furniture, a good room temperature, muted lighting, and counsellor friendliness.