An end-user or customer of the local water system has no real power over how the service is performed but has a high level of interest in the level of service because having no water affects their daily life.
Therefore, to manage these stakeholders, they need to be….

Question

An end-user or customer of the local water system has no real power over how the service is performed but has a high level of interest in the level of service because having no water affects their daily life.

Therefore, to manage these stakeholders, they need to be….

Answer

Kept informed of any disruptions to the service

Answer

Managed closely and communicated with openly and transparently at all times about the service provision

Answer

Monitored, with frequent communication about the service

Answer

Kept satisfied and dealt with cautiously

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An end-user or customer of the local water system has no real power over how the...

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