Your organization is about to undertake a new strategic direction that will result in numerous changes in the organization. Your first step is preparing your employees for change. As such, you have taken the time to extensively explain to your employees what’s going to happen and when it will happen. Additionally, you have pulled aside a handful of people in the organization that you know are well respected to help encourage others to be open to the change. Despite this, you have had a couple employees still seem anxious about it, so you made sure to let these employees know that you are here for them and have every confidence they will continue to be successful in the organization.

Which best practices of “unfreezing” did you engage in? (Select all that apply)

Please note, points will be deducted for incorrect answers.