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Sarah, a new employee at a marketing firm, is nervous about using the company’s ...
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Sarah, a new employee at a marketing firm, is nervous about using the company’s computer system for the first time. She worries that she might accidentally delete important files or cause the system to crash. Her manager provides her with a training session that explains how to log in, save files safely, and use the company’s design software. After the session, Sarah feels more confident and begins to view the computer as a helpful tool rather than a potential problem. Which competency component is Sarah primarily addressing in this scenario?
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