Client requests assistance that is outside your scope of practice, and you sense they might not understand the limits of your role. How should you respond to maintain boundaries?

Question

Answer

"I’ll do it just this once."

Answer

"I’m not authorized, but I can inform someone who can help."

Answer

"This isn’t my responsibility, so you’ll need to wait."

Answer

"I don’t have time for this request."

Crowdly

Client requests assistance that is outside your scope of practice, and you sense...

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