You
have been hired by BizCom, a business communications consultancy that services
many clients in different industries all over France, to help it
improve its profit margin. BizCom provides customized recommendations for the
best use of a client's existing resources for improving internal
communications, typically delivered via documentation in different media. The
company has approximately 50 consultants, all of whom are located in its
central headquarters in Strasbourg. What type of system do you
recommend that BizCom install to improve its business processes and increase
its profit margin?

Question

Answer

A
KMS, for minimizing redundant work on similar clients

Answer

A
TPS, to help manage all daily activities and transactions

Answer

An
extranet, to enable quick collaboration over the Internet, minimize the time
spent communicating with the client, and minimize the amount of paperwork
needed

Answer

A
marketing system, for improving sales levels

Answer

A
CRM, to maintain easily accessible customer records to minimize the time spent
looking for client data

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You have been hired by BizCom, a business communications consultancy that servic...

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