Which one defines total quality management

Question

Accepted Answer

A management approach that tries to achieve and sustain long-term organisational success by encouraging employee feedback and participation, satisfying customer needs and expectations, respecting societal values and beliefs, and obeying governmental statutes and regulations.

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Answer

All the activities that managers perform in an effort toimplement their quality policy, including quality planning, quality control, quality assurance, and quality improvement.

Answer

A set of activities or techniques whose purpose is to ensure that all quality requirements are being met.

Answer

A set of activities whose purpose is demonstrate that an entity meets all quality requirements.

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Which one defines total quality management

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