Renaldo is the HR manager of

Mohammed's 1 Stop Shop, a company that employs around 30 employees in Laudium,

Pretoria. The company's owners want to open another branch in the nearby

informal settlement, and they have requested that Renaldo do Strategic HR

Planning (SHRP) to address their future HR needs. A month after Renaldo got

this task, the managers called a meeting to find out where he was in this

process. He told them that he was in the process of determining the total

manpower requirements of the company by looking at past trends and productivity

levels in the area to project the company's future needs. With which step in

the SHRP process is Renaldo busy?