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Match the ways which you would build trust, show empathy, empower and demonstrat...

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Match the ways which you would build trust, show empathy, empower and demonstrate support to the relevant people in relation to palliative care.

AG: CHCPAL003 18

Build trust by: informing the person of any updates regarding any changes to their care plan. Show empathy by: listening more to what the person has to say, Demonstrate support by: asking the person whether they need assistance, Empower by: using positive words

Build trust by: asking feedback from the family regarding your ideas. Show empathy by: asking follow up questions to know more about their experiences, Demonstrate support by: regularly checking-in with them, Empower by: showing positivity through positive body language

Build trust by: informing the person’s carer of any updates in the person’s care plan. Show empathy by: showing understanding of the carer’s thoughts by paraphrasing, Demonstrate support by: setting one-to-one meetings to share services and resources for self-care, Empower by: acknowledging the challenges shared by the carer and use positive words to motivate them

Build trust by: remembering the names of the person’s friends and address them by their names. Show empathy by: asking follow up questions to know more about their experiences, Demonstrate support by: showing consideration of any suggestions or feedback they share, Empower by: using positive words to thank them and motivate them to continue putting efforts to support the person

Build trust by: being honest with them. Show empathy by: showing vulnerability with them about your struggles, Demonstrate support by: ask if they need help with work tasks, Empower by: use positive words to motivate them

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