Which of the following is a possible root cause of a bank not paying new customers the promised bonus interest rates for opening accounts?

Question

Which of the following is a possible root cause of a bank  not paying new customers the promised bonus interest rates  for opening accounts?

Answer

New customers did not receive bonus interest rates.

Answer

Random checks were not conducted to ensure new customers were receiving the bonus interest rates.

Answer

New customers left the bank.

Answer

IT programmers did not program the bank’s system to pay new customers the bonus interest rate.

Answer

Call centre staff were overworked.

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