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The amount of time customers at the “Speedy” tyre store spend waiting for their...

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The amount of time customers at the “Speedy” tyre store spend waiting for their car tyres to be checked has a (unknown) mean \mu\mu and standard deviation \sigma\sigma = 4 minutes. It is company policy that the customer wait time should be 20 minutes (or less). The manager of the store selects a random sample of 150 customer wait times and observes a mean wait time of 21 minutes.

A 99% confidence interval for the population mean wait time based on this sample was calculated to be (20.16, 21.84) minutes. 

Which of the following statements is true?

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