A researcher wants to conduct a usability evaluation with a functional prototype. Which of the following are bad task definitions? (select one or more options)
3 points

Question

A researcher wants to conduct a usability evaluation with a functional prototype. Which of the following are bad task definitions? (select one or more options) 
 3 points

Answer

"You received an invoice with an error; contact customer support to resolve it"

Answer

"Find and read the privacy policy"

Answer

"Go to the checkout page and enter your shipping details"

Answer

"You are gifting a one-month subscription to a friend; find out if this is possible and how much it costs"

Answer

"You have just moved to a new city and need a dentist; find one accepting new patients near you"

Answer

"Search"

Answer

"You want to upgrade your plan; complete the process"

Answer

"Click 'Account Settings', scroll to the bottom, and click 'Delete Account'"

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A researcher wants to conduct a usability evaluation with a functional proto...

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