A boutique hotel currently provides a complimentary local food hamper to arriving guests. Management is considering introducing AI-enabled rooms that automatically adapt lighting and temperature to stored guest preferences. How should these offerings be classified?

Question

Answer

The hamper is expected; the smart-room feature is core.

Answer

Both are tangible or expected products.

Answer

The hamper is augmented; the proposed smart-room feature is potential.

Answer

Both are core products.

Crowdly

A boutique hotel currently provides a complimentary local food hamper to arrivin...

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