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Tour operators

A tour operator buys travel

services in large volumes from carriers and representatives of other services.

These services are then packaged

for purchase by consumers.

Packages are sold through travel agents over the phone and online.

A tour operator is a company,

organization or firm that buys travel components from various service

providers, bundles them into special tour packages

and sets their own price, and then sells them either directly to consumers

or through other intermediaries such as retailers.

A tour operator is fully

responsible for the provision and performance of the services specified in this tour package, which differs

significantly from a wholesale travel agent. Usually,

they have certain

services of their own, such

Types of tour operators

Tour operators can be classified

according to the features of the tour, their

business and the scope of package tours. This helps to identify the differences in the meaning

and function of each category.

Thus, the classification includes outbound, inbound,

domestic and ground carriers.

Inbound tour operators

Inbound tour operators are those

operators who serve foreign tourists who

enter the host country, provide them with various services during their arrival

and departure, such as transfer,

accommodation, transportation, excursions, entertainment, currency,

insurance services, etc. They are also called

entrance tour operators because they work specifically to serve foreign tourists

or guests.

For example, a group from France

comes to Ukraine and is served by Pegas

Touristik in Ukraine for all their travel needs listed in the tour package. So, in this case Pegas Touristik is an inbound tour operator.

Inbound tour operators develop

and make tour packages individually or in

collaboration with foreign tour operators. Packages can be sold directly or through

intermediaries. In fact, inbound tour operators are the "builders" of the

country's image, as they turn all the country's tourist resources into a commodity.

They also contribute valuable

foreign exchange earnings

to the economy of the host country. Recognizing the vital role that

inbound tour operators play in the

healthy growth and promotion of tourism, governments encourage them by providing financial

and fiscal benefits.

Outbound tour operators

They make package tours to

foreign countries from the host country. These

operators specialize in the promotion and development of multinational tours. An outbound tour operator sells a

package tour to a person or group of people

from their own country to another country or a number of countries for a predetermined period and destination.

The tour operator arranges

travel documents, transportation to the central point where the tour begins, and

contracts with inbound tour operators (land operators) to provide accommodation, sightseeing, transportation and

ther

services, if necessary, throughout the tour. These can be business tours or leisure-oriented tours.

For example, a group of tourists

want to visit Singapore. They buy a tour package

from Pegas Touristik. This tour operator

performs all the processing of travel documents

for the group and sends the group to Singapore and takes care of all the needs

until the end of the tour. Here, Pegas Touristik

is an outbound tour operator.

Domestic tour operators

Domestic tourism in Ukraine is

developing. As a rule, domestic tour operators

function within their home country and meet the diverse needs of individual and group travellers. They

advertise travel packages both through their

own outlets and through other retail travel agents. In fact, they contribute to national integration and balanced regional economic growth.

For example, a group of tourists

from Kharkiv wants to visit Kyiv as part of

a pilgrimage. They buy a pilgrimage package tour from Pegas Touristik. This operator organizes a full tour for

these Kharkiv tourists. In this case, Pegas

Touristik is a domestic tour operator operating within the country for visitors

to the same countries.

Ground handlers/operators

The ground operator is also

referred to as the "reception

operator", "destination management company", "receiving operator" or "handling agency". It is usually expected that

these operators will provide "land" at a specific destination. Thus, a ground operator provides services

needed by large travel companies if

they do not have a local branch office or do not deal with major suppliers

such as hoteliers, transport operators, entertainment organizations, car rentals, etc.

The host operator provides,

coordinates, controls and processes payments for all services related to the

tour in its region. Its services are very important

for the efficient and successful operation of an inclusive group, as well as foreign

independent tours.

Question: Domestic tour operators in Ukraine: