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Modern companies understand that effective communication is essential for successful management.Managers need to exchange information clearly and quickly to ensure smooth work processes.There are different types of business communication: verbal, written, and non-verbal.Verbal communication includes meetings, phone calls, and video conferences.Written communication is used when information must be recorded, for example in emails, reports, or instructions.Non-verbal communication includes gestures, eye contact, and facial expressions.Good managers use all types of communication to build trust, motivate employees, and improve teamwork.
Which of the following best describes how modern managers utilize different types of communication?