Imagine you are the CEO of a large retail company. You are considering implementing chatbots on your website to interact with customers.

Which of the following situations would be the most appropriate use of a chatbot?

Question

Imagine you are the CEO of a large retail company. You are considering implementing chatbots on your website to interact with customers. 
 
Which of the following situations would be the most appropriate use of a chatbot?

Answer

Handling situations where customers are unsure of what kind of support they need

Answer

Answering frequently asked questions (FAQs) about store policy, product availability, and return procedures

Answer

Handling situations with customers that require empathy and judgment

Answer

Negotiating personalized discounts and deals with customers

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Imagine you are the CEO of a large retail company. You are considering implement...

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