You are the audit manager of the audit of Grab, short for Grab a

Cab (Pty) Ltd, a large taxi company. Grab has, gained the trust of the market

and improved their customer service and experience, mostly due to system

improvements and enhancements. As part of the entity-level assessment that was

performed, you noted a fully computerised accounting system. The following

control was identified at Grab:

All clients must have a Grab

account on the mobile application, and all personal data fields have to be

completed for regulatory purposes, or the account will not register. The

Protection of Personal Information Act 2013 applies.