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Comfort Furniture manufacturing experiences production delays because finished g...
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Comfort Furniture manufacturing experiences production delays because finished goods are idle as they wait for packaging materials that need to come from another warehouse. Furthermore, some workers often need to walk long distances between working stations and Comfort Furniture has large quantities of raw materials stored in the warehouse ‘just in case” they receive extra orders. The operation manager must review the warehouse and operations processes to identify and eliminate inefficiencies. Based on the scenario, which concept is the operations manager addressing?
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