Mr. Staples, who recently entered a care facility, says he’s looking forward to his new home, but you notice a sad tone in his voice and tears in his eyes. What is the most sensitive way to address his mixed emotions?

Question

Answer

“You’ll like your new home.”

Answer

“It must be difficult to move from your home.”

Answer

“Why are you lying to me?”

Answer

“The facility is so much better than your old place.”

Crowdly

Mr. Staples, who recently entered a care facility, says he’s looking forward to ...

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