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Section B - Restrictive Response – (Total 30 marks)
Instructions: This section consists of two case studies. Students are required to answer from this section.
Case Study 1: Accident Causation
Poultry Processing Corporation (PPC) is a major supplier of processed chickens and turkeys for regional and international grocery chains. Its operations involve a highly labour-intensive workflow, where hundreds of employees perform repetitive manual tasks such as cutting, trimming, deboning, and packaging. These activities require the frequent use of knives, shears, and cleavers—tools that demand precision and repetitive hand motions. Due to the perishable nature of poultry products, many job tasks must be conducted in cold environments, adding strain to workers’ hands, wrists, and overall musculoskeletal system.
In response to the inherent hazards of poultry processing, PPC invested heavily in creating ergonomically designed workstations, providing extensive personal protective equipment (PPE), and implementing strict health and safety protocols. Over the years, these efforts earned PPC several awards from occupational safety bodies, building its reputation as an industry leader in workplace safety.
However, this reputation was challenged when a class action lawsuit was filed on behalf of more than 50 PPC employees, all alleging work-related carpal tunnel syndrome (CTS). The lawsuit stunned the poultry industry, which held PPC in high regard. External consultants engaged by both PPC and the plaintiffs conducted extensive investigations, reviewing years of documentation, interviewing more than 100 witnesses, and conducting multiple hearings.
Unexpectedly, before the trial commenced, PPC opted to settle the lawsuit financially, despite widespread belief in their eventual vindication. The turning point came when an external consultant identified a critical internal failure: PPC’s centralized safety management system relied almost entirely on one individual, the safety manager, Joe Don Huttle.
Huttle had an exemplary 20-year career in poultry-processing safety and was well-respected across the state. Five years into his role at PPC, he was elected president of a statewide safety organization that had been struggling with declining membership and financial instability. Seeing an opportunity to revive the organization, Huttle dedicated enormous personal effort to his new role, often working seven days a week and travelling for extended periods.
During this time, however, his responsibilities at PPC were severely neglected. Key safety management functions, including safety performance measurement, routine inspections, corrective actions, accident investigations, and compliance monitoring, were left unattended for nearly six months. Employees quickly realized that monitoring had stopped, and compliance began to decline. Safety precautions designed specifically to prevent repetitive strain injuries such as CTS were no longer consistently followed.
This lapse allowed hazardous conditions to worsen unnoticed. Without regular ergonomic assessments, worker feedback loops, or corrective interventions, the incidence of CTS rose dramatically. An investigation later revealed that a series of unsafe acts and unsafe conditions had developed, all tracing back to a central systemic failure: over-reliance on a single safety manager and the absence of organizational backup systems.
Discussions:
1. Describe the sequence of events that led to the unsafe acts and conditions at PPC.
(5 marks)
2. Using EITHER the Domino Theory , clearly identify the specific causal factors that contributed to the rise in CTS cases. In your response, make sure to:
Identify
each “
Domino Theory”
or
“Componentof the
Accident/Incident Theory”
Explain
how each contributed to the accident chain.
(10 marks)
3. Propose corrective measures that PPC should implement to avoid recurrence of similar unsafe acts.
(10 marks)
4. Recommend improvements to PPC’s safety management system, addressing structural and organizational deficiencies.
(5 marks)
(Total 30 marks)
Case Study 2: Ergonomic Challenges on a Construction Site
Sunrise Constructions Ltd. is currently undertaking the development of a five-story commercial building located in a densely populated urban centre. The project involves multiple high-risk, labour-intensive activities such as bricklaying, concrete pouring, scaffolding assembly, electrical installation, and handling of heavy structural components. While the company has maintained consistent compliance with personal protective equipment (PPE) requirements, recent safety audits have uncovered an important oversight: ergonomic design and safe-handling practices have not been adequately integrated into site operations.
Over the past several weeks, the site manager has seen a noticeable rise in worker complaints related to musculoskeletal discomfort, including lower back pain, shoulder stiffness, wrist soreness, and general fatigue. Some employees have begun requesting medical leave, resulting in project delays and increased operational costs. The audit found that workstations were not adjusted to worker height, mechanical lifting aids were limited, and repetitive or forceful tasks were not properly rotated among workers.
Worker Profile: Mark
Mark , a full-time construction worker assigned to structural installation tasks, frequently undertakes physically demanding operations such as:
Lifting,
carrying, and installing steel beams weighing
20–40 kg.
Operating
a
pneumatic jackhammerfor concrete demolition, often for
extended periods.
Assembling,
positioning, and adjusting
scaffoldingin confined and
elevated spaces.
Climbing,
kneeling, squatting, and working in awkward postures for long durations.
The project is operating under tight deadlines , causing workers like Mark to perform repetitive, high-force tasks for several continuous hours each day with limited rest opportunities.
Symptoms and Observations
After several months on the project, Mark has reported:
Persistent
lower back pain
that intensifies after lifting or
positioning steel beams.
Shoulder
and neck stiffness
, particularly when adjusting scaffolding
overhead.
Numbness
and tingling in the fingers
, likely caused by prolonged
vibration exposure from the jackhammer.
Wrist
and knee discomfort
resulting from repetitive bending,
squatting, kneeling, and climbing activities.
The site supervisor has also observed Mark:
Frequently
rubbing or stretching his lower back and shoulders.
Taking
short, unplanned micro-breaks to relieve discomfort.
Requesting
assistance with lifts that he previously performed independently.
These observations indicate potential cumulative trauma and early signs of work-related musculoskeletal disorders (WMSDs)
Case-Based Discussion Questions
1. Identify at least five ergonomic risks present in this construction scenario.
(5 marks)
2. Propose practical interventions that Sunrise Constructions Ltd. could implement to reduce ergonomic strain on workers like Mark.
(8 marks)
3. Explain how ergonomic training could contribute to improved safety and productivity on the construction site.
(6 marks)
4. Discuss the potential long-term consequences for worker health and organizational performance if ergonomic issues remain unaddressed.
(6 marks)
5. Recommend a structured strategy for integrating ergonomic principles into the daily operations of a construction site.
(5 marks)
(Total 30 marks)