A client sharing an emotional story pause, occasionally looking away as if unsure whether to continue. How do you show active listening and encourage them to proceed at their pace?

Question

Answer

Sit silently, waiting for them to resume.

Answer

“It’s okay; you don’t need to continue.”

Answer

Interrupt gently and say, “I think I know where this is going.”

Answer

“I see. That sounds hard; please, go on.”

Crowdly

A client sharing an emotional story pause, occasionally looking away as if unsur...

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