Perum Bukit Indah IV Blok G3/12 

Bekasi

[email protected]

September 2,  2025

Mr Arya Tama

HR Manager of Eagle Airways

795 Burke Rd.

New Castle

Dear Mr. Tama, 

I am writing this application for the senior customer service agent position as advertised on the official website of Eagle Airways. As required, I am attaching my resume and copy of highest educational certificate. 

The vacancy announced on the website is very exciting, and I am sure four years experience in customer service with Qantas airways will be of advantage. The strengths that l have for filling this position are: 

1. I have successfully served customers on domestic and international flights,

2. I speak English fluently, 

3. I maintain and develop my expertise, 

4. l provide exceptional contributions to customer service for all customers. 

Possessing a diploma in communications at Queen's University, I have excellent skills in dealing with people from different backgrounds. I also have experience in using new technology devices. 

Please refer to my resume for further information on my abilities. I can be contracted anytime via e-mail at [email protected] or my cell phone, +621 878 3892 7492. 

Your Sincerely,

Evan Dimas

How many years of experience does the applicant have ?