(1) Stakeholder identifies a change, (2) Review the request, (3) Submission of change to CCB, (4) CCB approves or rejects the change, (5) If approved, coordinate the change, (6) Implement the change, (7) Measure the results, (8) Notify the CCB and stakeholders.

(1) Identification Number, (2) Short Name, (3) Work package description, (4) Assigned to, (5) Estimated cost, (6) Account code, (7) Acceptance criteria, (8) Deliverables, (9) Assumptions.

(1) Identify project objectives, (2) Define the deliverables, (3) Outline the Scope description, (4) Explain the acceptance criteria, (5) Characterise exclusions, (6) Describe any constraints, (7) List any assumptions that have been made, (8) Outline the approach and resources needed.

(1) Elicitation, (2) Analysis - a. Analyse individual activities, b. Analyse individual procedures, c. Analyse organisational activities, d. Analyse organisational frames, (3) Specification (technical and other systems), (4) Validation.