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Units
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SECTION A
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SECTION B
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1
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Technology
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A) is fine, dry powder consisting of tiny particles of waste matter lying on surfaces or underground and carried in the air during drilling, loading or blasting.
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2
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First-line managers/ Supervisors
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B) is one of the motivational theory of Abraham Maslow’s hierarchy of needs.
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3
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Effectiveness
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C) ensures that the standard operating procedure is followed within the selected problem area that must be investigated.
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4
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Material productivity
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D) involves an employee’s adjustment towards the working environment so that the employee can work in a healthy, safe and comfortable manner.
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5
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Motivation
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E) is an unpleasant sound that emanates from machinery and has a negative impact on the operators’ performance and, ultimately, the productivity of the organisation
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6
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Ergonomics
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F) implies the attainment of a desired goal, that is, the right job has been done, irrespective of the methods or techniques used in so doing.
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7
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Dust
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G) the process of stimulating people to increase opportunities that generate new ideas to improve company performance
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8
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Noise
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H) involves new ideas, methods, knowledge, systems, processes, machines and equipment that are put to practical use to solve problems or invent useful tools.
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9
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Self-actualisation needs
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I) is the quantitative relationship between the output concerning the value of goods and services generated and the input concerning the quantity of material used.
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10
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A work study specialist
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J) are managers at the lowest level of the organisation that manage the work of employees involved in the production or creation of the products.
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