A South African school-uniform manufacturer sources dyed fabric from a local mill before the peak back-to-school production season. The mill’s recent defect rate has increased, mainly involving shade variation and uneven dye penetration. The production team wants procurement to issue a corrective action request to the mill and threaten removal from the approved supplier list. When procurement reviews the order history, it finds that shade codes, quantities, and delivery dates were often changed after dye batches had already been planned. The mill accepted most changes but did not formally record the effect on batch stability, setup time, or delivery reliability. What should procurement do first to address the quality problem most effectively?

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Require both parties to agree on tighter final inspection rules before fabric rolls are released for dispatch.

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Require both parties to increase safety stock levels for common fabric colours before seasonal demand increases.

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Require both parties to confirm change impacts before revised shade, volume, or delivery instructions are accepted.

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Require both parties to review supplier penalties and recovery costs linked to non-conforming fabric batches.

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A South African school-uniform manufacturer sources dyed fabric from a local mil...

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