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In the following table, Column A lists three methods that managers can use to maintain control in their organisations. Column B describes when to use the different methods. Match the method to use in Column A with the circumstances when to use the method in Column B to answer the question.
Column A
Control method
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Column B
When to use the control method
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Bureaucratic control
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1
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Appropriate to use in organisations where the organisational culture, values and beliefs are strong
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Normative control
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2
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Appropriate to use in organisations where responsibility for task accomplishment is given to autonomous teams and when management wants workers to take ownership and responsibility for their behaviour and outputs
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Consertive control
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3
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Appropriate to use in organisations where it is necessary to standardise operating procedures
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