She asked for the definition.

She repeated the word with rising intonation.

 She repeated part of the word.

false

True.

She repeated the word with rising intonation.

 She repeated part of the word.

 She asked for the definition.

wasted time.

learned that Mrs. Duncan uses a walker.

understood the best care for Mrs. Duncan.

asked Monica about brushing Mrs. Duncan's hair.

asked Monica if she had time for a quick question.

checked her notebook, to prepare what to say.

tapped Monica on the shoulder, to get her attention.

waited for Monica to look at her

repeating the word or part of the word.

nodding to show that she understood.

smiling and saying "Thanks."

Mrs. Duncan's abilities to do her own morning care.

Mrs. Duncan's favourite sweater.

Mrs. Duncan's ADL

breaks down communication

distracts 

relieve stress 

increase conflict

norepinephrine

endorphins

epinephrine

none of these