During the ________________ _ technique employees are given a list of random words, pictures or objects and are asked to list all the characteristics or patterns that they find.

One of the final steps in _____________ is to add up all of the scores in the for and against columns to see which solution should be implemented.

The _________________ technique is similar to brainstorming.

The ____________  technique involves experts being approached and asked to provide input anonymously.

By applying _________________ to problem solving, you will arrive at alternative solutions and/or the discovery of new opportunities.

__________________ is very useful for planning and uses colour and shapes to help sort ideas logically.

Sizwe is worried that there seem to be no suitable candidates for a job that needs to be filled. He has decided to use the problem-solving cycle to help find a solution. Where do you think he should start?

In order to __________________ something, you must accept that something is legal, true or important.

A __________ is a series of actions or steps taken in order to achieve a particular end.

It is important to ____________ on the problem-solving cycle by looking back and thinking deeply and carefully about the different steps.