Choose ONE of the following two options and write a short text (approx. 80-100 words).

Option A: Problem Report Email Write a formal email to your team leader (Mr. Alex) about a problem with shipping. The inventory count is wrong, and the final product cannot be sent to the customer.

• Include: A clear Subject Line, a formal Salutation, describe the Issue, and Suggest one simple Solution (e.g., re-counting the inventory). Use a formal Sign-off.

Option B: CV Experience Section Write the experience section for your resume. Imagine you worked as a technical assistant for two years.

• Include: The job title and dates. Describe three accomplishments using strong action verbs from the module (e.g., to repair, to maintain, to program, to perform).

Read the text about solving a workplace problem. Choose the correct word to fill the gaps (1-5). Two words will not be used.

The production schedule is very tight this week. Our main gap 1.... is to ship all the components for the new customer order by the end of the day. However, this morning we found a big .gap 2.... that will severely affect our deadline. The automated drilling machine, which is critical for quality control, has stopped working completely. We cannot continue assembly without it. The problem started at 8:00 AM, and we must avoid long downtime.

The supervisor immediately called the technical specialist. The machine screen shows a technical gap 3 ..... in the main hydraulic system. This type of failure has not happened before. The system controller is flashing a warning message, indicating a specific electrical gap 4 ..... related to the power supply. The specialist must now check the electrical power system carefully. We need strong collaboration between the leader and the technician to ensure this repair is successful and that the error does not happen again. We are trying to find a fast, effective gap 5 .... to minimize the delay and keep the production schedule close to the nominal value. We must also report this problem to the shipping department to inform them of the potential delay. If we cannot fix it quickly, we may need to start corrective maintenance immediately. The team hopes to have the machine running automatically again within the hour to achieve our main production target.

Teamwork is important because every person has a specific ... in the group, and they must support each other.

A final part that is durable and ... will be considered cost-effective even if the price is high.

The ... of the email must be clear and short, like "Question about machine repair."

The machine is ... controlled, meaning a controller or computer programs its work automatically.

If a machine stops working, the leader must assign a specialist to start the ... process. 

Preventive maintenance is done after a machine has a malfunction.

When you use an impact wrench, you must wear PPE like safety glasses and gloves.

In a supply chain, inventory refers to the goods and materials that are currently stored in the warehouse.