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ENGG1050 Engineering Design

ENGG1050 Engineering Design

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If you are angry and about to post something ill-considered on social media

use as many exclamation marks as you can

seek to understand and work through the cause of your anger

answers a and c

do not press send until you are calm

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Before giving a formal presentation it is advisable to practise.

while recording

with friends and/or colleagues

all of the above

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A face-to-face meeting is better than an email

if you need to make important decisions based on complicated information

all of the above

if you need to give someone bad news

if you want to fully understand a person’s viewpoint

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Why is it important to be aware of your audience?

so that you can tell them what they want to hear.

so that you do not say something inappropriate.

all of the above

so that you can communicate your information in the best possible way

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Attending an important meeting in a ‘onesie’

is probably encouraged by your senior management

Is perfectly acceptable; a person should be free to dress in any way that they chose

Is never acceptable

it might be ‘allowed’, but it might reflect badly on you

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If you can’t answer a question after your presentation you should

feign illness and get carried from the stage

pretend to have heard a different question and answer that instead

say that you don’t know but commit to finding out

guess the answer

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Does an engineer need to be concerned with ‘emotional responses’ to communication?

All of the above

No, everyone is under a contract and needs to do the work regardless of their feelings

Yes, because emotion plays a very important role in the workplace

No, in the end it is only the information that matters.

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Email is better than telephone conversation when

the information you need to get to an individual is important and urgent

you want to share contentious ideas

you are nervous that your information is going to upset someone

you want a record of what was agreed

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If you are angry and about to send something ill-considered through email

use as many exclamation marks as you can

answers a and c

do not send anything until you are calm

try to understand and manage the cause of your anger, consider meditation

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What can excellent communication achieve?

The accurate transfer of information

All of the above

Strong emotional responses

A good impression of the communicator

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